📣 Highlights
This month, we’re proud to introduce one of our most significant launches to date: Coram EMS. A fully integrated Emergency Management System built for fast, coordinated crisis response.
But that’s not all. We’ve also unlocked a powerful new layer of real-time deterrence with automated audio alerts, further enhancing the presence, impact, and responsiveness of your security system,
Plus: major upgrades to Timeline View, improved controls in the mobile app, smarter notifications, and much more.
For detailed information, see below...
Product Release Video
Key Features
We're Proud to Announce Coram EMS!
Coram EMS is our mobile-first Emergency Management System designed for fast, role-based coordination in critical moments. Built around the I Love U Guys Foundation’s Standard Response Protocol, Coram EMS supports real-time critical alerts via push, SMS, and email, with secure, emergency-specific chat, Drill Mode, 911 collaboration, and granular, role-based access control.
To learn more, refer to Introduction to Coram EMS.
90-Second Coram EMS Intro Video
Get a first-hand look at how Coram EMS helps you detect threats, trigger critical alerts, and coordinate a full response, all in one place. And make sure to follow our YouTube account for all the latest videos.
An Extra Layer of Security with Audio Alerts
Coram now supports network audio speakers, which can be added just like cameras, and paired with alerts for greater situational awareness and deterrence of unwanted behaviors.
When an alert triggers, the linked speaker will automatically play a pre-recorded message, giving you an instant, automated audio response. Whether it’s a hazard warning or a deterrent (or even an operational notice), audio alerts give your security system an extra layer of proactive presence. They're a real game-changer for:
Deterring intruders or loiterers
Alerting staff or guests about hazards or threats
Automated. Audible. Actionable. Audio Alerts make Coram stand out in a way no camera-only system can.
To learn more, refer to Introduction to Audio Alerts.
A Smarter, More Interactive Timeline View
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We've redesigned Timeline View to give you even faster, more intuitive ways to find what matters:
Interactive Time Range Selector: Define and adjust exact time windows for review.
Search by Day Thumbnails: See key moments at a glance, then jump straight in.
Improved Zoom & Activity Markers: Easily spot motion, vehicles, or people.
High-Res by Default: HD playback is now standard, and your resolution preferences are remembered per browser.
This is one of the most powerful ways to find key footage, especially when paired with ROI filters and natural-language search via the Discover tab.
To learn more, refer to Introduction to Timeline View.
More Enhancements
PTZ Controls on Mobile
Take full control on the go. PTZ (pan-tilt-zoom) controls are now available in the Coram mobile app for iOS and Android. Learn More.
Push Notifications with Image Thumbnails
Alerts for firearm detection, slip-and-fall, person of interest, and license plate of interest now include image thumbnails in mobile push notifications, giving you instant visual context.
Coram Point Remote Reboot
We've added a Restart Appliance button under Devices → Appliances → Settings. Use it to remotely restart your Coram Point when troubleshooting issues, with no on-site access needed. Learn More.
First Seen Time for New Faces
In the Faces tab, any new person detected after June 13 now includes a “First Seen” timestamp, helping you track who’s new on site.
Locations Tab Relocated
The Locations tab now lives under Settings, better reflecting its platform-wide relevance across both Cameras and EMS. Learn More.
Personal Settings Page Removed
To simplify user management, the Personal settings page has been removed.
Display names can now only be updated by Admins via Settings → Users. Learn More.
HD video streaming is now always enabled by default. When you switch between HD and standard resolution, your preference is saved locally in your browser and carried across all Timeline views — so your next camera loads exactly the way you left it. Learn More.
Discover Page Upgrades
Better visual feedback during search and loading.
Mixed aspect ratio thumbnails (portrait for people, landscape for vehicles), for better clarity, and consistency with Live View.
Camera Feed Sorting on Live Page
You can now sort camera thumbnails by:
Best Visual Fit
Names (A–Z)
Names (Z–A)
Recent thumbnails are also updated more frequently to reflect the latest visuals.
Improvements & Fixes
For android users, pressing the back button no longer closes the app unexpectedly, and tapping push notifications now brings you to the correct page.
Camera tunneling (access to native camera UIs) is now more reliable across a wider range of devices.
Samsung mobile app users no longer get stuck on the Critical Alerts screen.
Mobile app layout and design improved for a smoother experience.
Improved handling of cameras that stop communicating with Coram Point, with automatic reconnection attempts for reduced downtime.
Fixed pan-tilt-zoom functionality for certain Hikvision cameras.
Better handling of edge-case video frames with unusually large dimensions; these are now gracefully managed to prevent crashes or display issues.