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Product Release Notes: December 2025

December was a massive month. Introducing First & Last Seen, Access Lockdowns, EMS triggers built directly into Alerts, and so much more. All on the platform you already know and trust.

Updated this week

⚡The Latest Updates from Coram

We closed out 2025 with some of our most substantial releases yet. The features and enhancements we've shipped during December help you find important answers and respond to risk much faster, with even greater clarity.

From First & Last Seen Analytics, to Access Control Lockdowns and EMS triggers built directly into Alerts, we're delivering even more market-defining tools and features on the platform you already know and trust.

👇 Watch the release video and read the rest of the notes to learn about everything we've shipped this month.

Product Release Video

Trigger Emergencies Directly from Firearm Alerts

Escalate emergencies faster, with fewer handoffs and a cleaner path from detection to coordinated response.

Organizations using both Coram VMS and Coram EMS can now verify and escalate firearm detection alerts into live emergencies directly from the alert window, on both web and mobile.

Authorized EMS users can trigger a preconfigured emergency broadcast (such as Lockdown or Evacuate) without leaving the alert workflow and, if they do, relevant footage is automatically shared into the EMS Respond chat, keeping footage and response context in one place. Learn more here.

New for Access Control: Lockdowns

Respond to a critical incident or unexpected event with an emergency lockdown, for ultra-precise, predictable access management when you need it most.

Use lockdowns to immediately lock a predefined set of doors during emergencies or in response to critical events. You can configure lockdowns to lock specific doors and grant access only to explicitly selected users. Click here to learn more.

First & Last Seen Analytics for Profiles

Get immediate answers to “when were they here, and for how long?”, without scrubbing video or building manual timelines.

Faces, profiles, and persons of interest now include a dedicated First & Last Seen view. This means one-click access to live data (and handy CSV exports) for an individual's first seen timestamp, last seen timestamp, and total seen time. You can even filter by location and timeframe for even more precise results. Learn more here.

Discover & Journeys Now Update Near-Instantly

Discover search and Journey Path is now even more viable for supporting live response, as well as retrospective review.

Discover and Journeys now surface results almost immediately after events occur. Previously, processing times created a momentary delay before recent activity appeared in search and journey views. This improvement significantly shortens footage turnaround, making it possible to investigate incidents in near real time, as they unfold. Try Discover here.

Additional Improvements & Fixes

Alerts, EMS, and Response

  • HALO alert clips now include the entire detected event, not just a short window

  • Slip & Fall and Firearm Detection models have been updated with accuracy improvements, helping reduce noise while preserving sensitivity

  • EMS Respond threads now support images and video chat on web and mobile

  • EMS banner styling updated for clearer visual distinction

  • Mobile alerts feed now matches web behavior

Discover, Timeline, and Search

  • Improved region-of-interest search accuracy

  • Faster, more reliable thumbnail loading on Timeline view

  • Fixed camera selector issues when downloading Discover clips

  • Resolved edge cases where journey clips were not appearing

Cameras, Streaming, and Video Walls

  • You can now set a default PTZ position and issue a "Go to Default" command at any time

  • Fixed an issue where rotated cameras appeared incorrectly in Live View

  • Improved camera rotation that preserves full resolution

  • Resolved streaming interruptions after moving cameras between NVRs

  • Fixed video size flickering on video walls

  • Archive previews now display more reliably

NVRs, Devices, and Setup

  • Added manual camera import via CSV upload

  • NVR Devices tab now supports search by IP address and MAC address

  • Fixed double-scrollbar issue during camera auto-discovery

Platform Performance & Polish

  • Faster initial app loading

  • Smaller, faster Coram software updates to reduce bandwidth usage and improve uptime

  • General reliability, observability, and efficiency improvements

  • Standardized table spacing, typography, and UI consistency

  • Fixed loading states when thumbnails aren’t available

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