⚡ The Latest Updates from Coram
March introduces Coram's newest product line: Visitor Management. A fully integrated, iPad-based check-in system built for secure, auditable visitor tracking. Alongside this launch, Access Control gains Tailgating Alerts, further strengthening the platform's reach across physical security.
Watch the release video and read the rest of the notes to learn more about what's new this month.
Product Release Video
Introducing Coram Visitor Management
Replace paper sign-in sheets with a secure, integrated digital check-in experience.
Coram Visitor Management is a new product line that brings visitor check-in, screening, and tracking into the Coram platform. Running on iPads at your entry points, the system walks visitors through a configurable check-in flow, capturing name, contact details, host selection, face photo, and optional driver's license verification, then prints a badge and notifies the host automatically.
Security teams can maintain a blacklist to flag individuals at check-in, with real-time administrator notifications and a structured approval workflow for flagged visitors.
Driver's license scanning includes identity verification and checks against criminal record databases, completing in under two seconds. The system works offline, storing check-ins locally and syncing data, deferred screenings, and host notifications once connectivity returns.
Visitor Management gives organizations a unified view of who is on-site, with permanent records of all check-ins, blacklist matches, and approval decisions, all accessible from the Coram web app.
Click here to learn more about Coram Visitor Management.
Tailgating Alerts for Access Control
Detect unauthorized entry when someone follows an authorized user through a secured door.
Coram Access Control now supports Tailgating Alerts, combining access event data with camera footage to detect when more people pass through a door than the number of valid credential events recorded. When tailgating is detected, the system sends notifications with door, location, and timestamp details, and the event appears in the Alerts Feed with supporting video footage.
Tailgating alerts support configurable schedules, per-door camera association, and per-recipient notification preferences (email, SMS, and push). This closes one of the most common gaps in physical access security, adding another layer of unauthorized access detection to Coram's unified alerting workflow.
Click here to learn more about Tailgating Alerts.
More New Capabilities & Improvements
Access Control
Access Control Events Now Available on Mobile
View access events directly in the Coram mobile app, keeping field teams informed without switching to the web app.
Alerts & Detection
EMS Device Health Notifications
EMS administrators now receive email notifications for device health issues, including gateway connectivity loss and critically low panic button battery levels.
Improved Firearm and Slip-and-Fall Detection
Updated models improve accuracy for both alert types, reducing false positives and improving detection confidence.
Reduced Webhook Invocation Latency
Webhooks now fire faster after an alert triggers, tightening the loop between detection and external system response.
Webhook HTTPS Enforcement
Webhook URLs now require HTTPS and reject internal or private IP addresses. Existing HTTP webhooks will need to be updated.
License Plate Batch Registration
NVRs can now submit license plate detections in bulk, improving throughput and reducing processing delays for high-traffic environments.
Video, Timeline, and Search
Faster, More Reliable Video Search
Search delivery has been improved for speed and reliability, with extended timeouts that reduce the likelihood of failed searches.
Video Streaming Stability Improvements
Several issues causing stalled playback or freezing have been resolved, improving reliability across live and recorded streams.
Fullscreen Keyboard Navigation Fix
Left and right arrow keys now correctly map to previous and next in the fullscreen video player.
Cameras & Devices
Default Password Hint for Coram Cameras
A helpful hint now appears when adding Coram-branded cameras, reducing setup friction for new deployments.
Walls & Kiosks
Kiosks Updated to Wall v2 Styling
Kiosks now use the redesigned Wall layout for a more consistent experience across personal and kiosk views.
Kiosk Tile Ordering Corrected
Tiles are now sorted by visual position (top-left to bottom-right) for correct fullscreen arrow navigation.
EMS
EMS Reunification No Longer Requires Clever District
Schools can now access Reunification tabs without needing a linked Clever district, removing a barrier for non-Clever environments.
Panic Button Duplicate Press Prevention
Rapid successive presses on a panic button no longer create multiple emergencies, preventing confusion during an active response.
Mobile Improvements
Updated Navigation Labels
"Cameras" is now "Live View," "Camera" tab is now "Video Alerts," and "Personal Wall" is now "Personal Walls" for clearer, more consistent naming.
Per-Recipient Notification Selection
Alert notification preferences can now be configured per recipient on mobile, replacing the deprecated notification groups workflow.
PTZ Home Button Behavior Corrected
The PTZ home button on mobile now responds as expected.
Improved Offline Handling
Users no longer land on a "Coram app is not available" screen when internet is temporarily unavailable.
Discover Filter Fix on Mobile
A filtering issue on the mobile Discover screen has been resolved.
Platform & Integrations
External Phone Number Support in Share Modals
Share modals now accept external phone numbers with automatic country code detection and formatting, making it easier to share clips and streams with people outside your organization.
Camera Selector: Select All / Deselect All
A bulk selection option has been added to the camera selector, saving time when configuring alerts, reports, or other multi-camera workflows.
EMS Reporting Available for Regular Users
Users with the Regular role can now access EMS reports, expanding visibility beyond admin-only access.
Assistant UI Improvements
Reconnection handling has been improved, alongside updated icons and interface refinements for a smoother experience.
Fixes and Reliability
Fixed Smart Wall creation flow on web, including an issue requiring cameras to be selected before creation
Fixed video not displaying in door event details
Fixed journey path button incorrectly showing as unavailable
Fixed offline camera indicator not displaying correctly on web
Blacklist notifications now link directly to the visitor in the dashboard
Face search no longer fails entirely if part of the search times out
Archive download button now works for newer archive clips
Safari/iOS resolution switching now works properly
Fisheye panorama zoom no longer affects panorama size
Fixed white flashes on some multisensor cameras
WDR behavior corrected on multi-sensor cameras for more consistent image quality
NVR location filter now correctly skipped for camera-restricted users on Discover
Removed unused description field from the dashboard edit drawer