📣 The Latest Updates
October represents yet another highly transformative month here at Coram. We’ve introduced major upgrades that make the platform more powerful and more connected, including Coram Webhooks, a redesigned Alerts feed, even faster video streaming, and much more. These changes reflect our continued focus on control and seamless interoperability, helping you respond faster and manage your environments with greater confidence.
Behind every release is the same drive from our product, design, and engineering teams: these are not just new features, but better ways for Coram to help you protect your organization.
Take a look below to get all the details on our latest updates!
Product Release Video
New Features
Connect Coram to Your Wider Workflow with Coram Webhooks
Coram now offers Webhooks, letting you automatically send camera alerts and device status updates to external systems in real time. Use them to trigger Slack or Teams messages, update Google Sheets, create support tickets in PagerDuty, or connect through Zapier, all with no coding required. To learn more, refer to Coram Webhooks.
See More Detail With The Redesigned Alerts Feed
The Alerts Feed now features a new two-column layout that makes reviewing incidents faster and more intuitive. Each alert is listed on the left, with full details and footage displayed on the right. This design offers quicker access, clearer visibility, and a smoother way to scan multiple events at a glance, which represents a real improvement for day-to-day monitoring. Take a look here.
Search For Specific Date Ranges in Discover
The Discover search bar now understands time-based queries, making natural language search simpler and more powerful than ever. The existing datepicker remains available for manually selecting a timeframe, but you can now include date ranges in your search query, for example "man in red hoodie yesterday", "delivery truck in the last 14 days", or "blue backpack on October 9th". To learn about Discover, refer to Introduction to Discover, or try it out here.
Experience A Faster, Smoother Timeline
The video timeline has been overhauled for speed and reliability. Detection instances load faster, clips play more smoothly, and high-resolution footage appears sooner. Historical playback is also even smoother and more consistent than ever, especially when reviewing longer periods. To learn more, refer to Introduction to Timeline View.
More Updates
Alerts
Improved filtering has been added for Alerts, with multi-select filters for location, date, event type, and user, as well as a search bar.
Trespassing alerts can now be created for any detected motion, in addition to monitoring for people, vehicles, or animals. To learn more, refer to Creating a Trespassing Alert.
Alert notifications are now managed per user within the Alert setup drawer, with configurable SMS, email, and push options. (Notification Groups have been fully deprecated; with all existing groups automatically converted to individual recipients for each alert).
User Management
Access Logs now include Access Control and EMS activity (alongside VMS activity), giving you a complete record of user activity across the entire Coram platform. Each entry shows who did what and when, improving transparency and compliance. To learn more, refer to Settings: Access Logs.
A new session expiry warning now appears for organizations with HIPAA auto-logout enabled, helping users stay compliant while avoiding loss of progress during periods of inactivity.
Access Control
You can now connect multiple card readers to a single door for greater flexibility in access hardware setup.
Coram now supports keypads as an unlocking method, where each Access Control user can be assigned a unique PIN code, providing more flexibility for access types.
Keycards can now be registered by scanning directly at the door, removing the need to enter card numbers manually.
A series of subtle UI refinements have been added to improve clarity, streamlining the overall user experience.
Enhancements and Fixes
Detection accuracy improved for firearm, PPE, and slip-and-fall alerts, reducing false positives.
Reports (Insights): Fixed a timezone inconsistency affecting multi-region camera setups.
Archives: Clips now sort by start time rather than upload time; scrollbar bugs resolved.
Data Exports: Camera CSVs now include codec and FPS details.
Journey Paths: Added a loading indicator while journeys are processing.
Camera rotation fixes on some 4-channel Coram Points to ensure orientation changes apply correctly.
General: Minor UI and performance optimizations across web and mobile apps for a smoother experience, with improved streaming performance across all browsers and devices.