Overview
Organizations within the Coram environment are separate accounts that serve as distinct entities with secure access to their own cameras, recorded videos, users, and settings. Each organization operates independently, ensuring that data and configurations remain segregated and secure.
If you are a partner user who provides managed services or support for multiple Coram organizations, you can access those organizations through your Coram user account. When you are assigned to multiple organizations, the option to switch between them appears in the settings sub-menu.
Notes:
Only Coram can create new organizations. When a new contract is established, a Coram representative sets up the organization and invites the first admin user.
If you don’t see an organization that you expect to be a part of, request an admin user to invite you. If you expect to be the first admin user for that organization, contact your Coram representative for support.
Admin users can invite new users through the Coram web app, sending them an email with an access link. Recipients set up their user accounts by configuring Multi-Factor Authentication (MFA) and creating a password, if required.
Switching Between Organizations
If your user account is assigned to multiple organizations, follow these steps to switch between them:
Access the Coram web app and sign in to your account.
In the top-right corner of the page, click the dropdown arrow (
), then select Settings.In the Settings sub-menu, click Organizations.
From the dropdown menu, click the organization you want to access.
The Coram web app automatically reloads, and provides you with access to the selected organization’s cameras and settings.