Overview
The Controls submenu allows you to configure advanced global features and permissions for all users associated with your Coram account. Each feature is designed to provide granular control over system functionality while ensuring security and compliance.
Facial Recognition
Coram's facial recognition technology. Enable this feature to allow Coram to identify faces, and to send notifications for Person of Interest alerts.
Warning: Disabling this feature prevents Person of Interest alert notifications.
Automatic Logout (HIPAA-Compliant)
Logs users out automatically after 10 minutes of inactivity. Enable this feature to ensure HIPAA compliance.
License Plate Recognition
Coram's licence plate recognition technology. Enable this feature to allow Coram to identify licence plates, and to send notifications for Licence Plate of Interest alerts.
Warning: Disabling this feature prevents Person of Interest alert notifications.
Access-Prevention for Coram Support
Enable this feature to prevent Coram Support staff from accessing your Coram account.
Note: Enabling the toggle switch for this feature prevents access, and stops Coram Support staff from being able to diagnose and fix most common issues.
Audio Streaming
Use this feature to enable audio streaming for all your cameras, or to enable the ability to individually manage audio streaming for each of your cameras.
Note: This option is only available for cameras that support audio streaming.
WebRTC Streaming
Use this feature to enable low-latency, real-time WebRTC streaming for all your cameras, or to enable the ability to individually manage WebRTC streaming for each of your cameras. To learn more, refer to WebRTC Streaming.
Note: This feature enables real-time streaming for Timeline View, Personal Wall, and the Coram mobile app.
Video Wall Camera Bitrate
Adjust this setting to determine the bitrate for all camera streams that appear on any video wall. This includes Live View, Personal Wall, and Kiosk modes. The following options are available:
128 kbps
256 kbps
512 kbps
1 Mbps
Note: This setting applies for all cameras connected to your Coram account. Lowering the bitrate can help optimise uplink bandwidth usage, particularly when streaming multiple cameras from the same location on a video wall.
Network Scanning
Adjust this setting to determine how your Coram Point NVRs scan your network for new cameras, and for new or updated IP addresses for existing cameras. The following options are available:
Automatic - Your network is scanned automatically for new cameras every 5 minutes.
Manual - Your network is scanned only when you access the Add New Cameras page.
Scheduled - Your network is scanned automatically according to a schedule, or when you access the Add New Cameras page.
To learn more about adding new cameras, refer to Adding New IP Cameras to Your Account.
Tip: Automatic network scanning can generate high levels of ARP traffic. If this causes network issues, change the setting to Scheduled and limit scans to periods of low or no traffic, or change the setting to Manual to prevent automatic scans entirely.