💡 At a Glance
Manage advanced global features and user permissions, ensuring granular control over system functionalities while maintaining security and compliance. Enable or disable various features such as facial recognition, license plate recognition, automatic logout, and manage streaming settings.
⚡ Key Tasks
Access Controls Settings
Only admin users can navigate to the Controls section through the Settings menu in the Coram web app.
Enable or Disable Security Features
Configure features like Facial Recognition, Automatic Logout, License Plate Recognition, and Access Prevention for Coram Support to meet your organization’s security requirements.
Manage Streaming Options
Set up audio streaming, WebRTC streaming, and adjust video wall camera bitrate to optimize video performance and bandwidth usage.
Configure Network Scanning
Choose between Automatic, Manual, or Scheduled network scanning to efficiently detect new cameras while minimizing network traffic issues.
For detailed information, keep reading below.
Overview
The Controls section allows you to configure advanced global features and permissions for all users associated with your Coram organization. Each feature is designed to provide granular control over system functionality while ensuring security and compliance.
Accessing the Controls Settings page
Note: Only admin users can access and configure Controls settings. For support, contact your system administrator.
Access the Coram web app and sign in to your account.
In the top-right corner of the page, click the dropdown arrow (
), then select Settings.
A screenshot that shows the location of the Settings menu.
In the Settings menu, click Controls.
A screenshot that shows the Controls section of the Settings page.
Configure the following settings as required.
Facial Recognition
Coram's facial recognition technology. Enable this feature to allow Coram to identify faces, and to send notifications for Person of Interest alerts.
Warning: Disabling this feature prevents Person of Interest alert notifications and management of Faces and Profiles in the AI Analytics page.
Automatic Logout (HIPAA-Compliant)
Logs users out automatically after 10 minutes of inactivity. Enable this feature to ensure HIPAA compliance.
License Plate Recognition
Coram's licence plate recognition technology. Enable this feature to allow Coram to identify licence plates, and to send notifications for Licence Plate of Interest alerts.
Warning: Disabling this feature prevents Person of Interest alert notifications.
Access-Prevention for Coram Support
Enable this feature to prevent Coram Support staff from accessing your organization.
Note: Enabling the toggle switch for this feature prevents access, and stops Coram Support staff from being able to diagnose and fix most common issues.
Audio Streaming
Use this feature to enable audio streaming for all your cameras, or to enable the ability to individually manage audio streaming for each of your cameras.
Note: This option is only available for cameras that support audio streaming.
WebRTC Streaming
Use this feature to enable low-latency, real-time WebRTC streaming for all your cameras, or to enable the ability to individually manage WebRTC streaming for each of your cameras. To learn more, refer to WebRTC Streaming.
Note: This feature enables real-time streaming for Timeline View, Personal Wall, and the Coram mobile app.
Video Wall Camera Bitrate
Adjust this setting to determine the bitrate for all camera streams that appear on any video wall. This includes Live View, Personal Wall, and Kiosk modes. The following options are available:
128 kbps
256 kbps
512 kbps
1 Mbps
Note: This setting applies for all cameras connected to your organization in Coram. Lowering the bitrate can help optimise uplink bandwidth usage, particularly when streaming multiple cameras from the same location on a video wall.
Network Scanning
Adjust this setting to determine how your Coram Point appliances scan your network for new cameras, and for new or updated IP addresses for existing cameras. The following options are available:
Automatic - Your network is scanned automatically for new cameras every 5 minutes.
Manual - Your network is scanned only when you access the Add New Cameras page.
Scheduled - Your network is scanned automatically according to a schedule, or when you access the Add New Cameras page.
Tip: Automatic network scanning can generate high levels of ARP traffic. If this causes network issues, change the setting to Scheduled and limit scans to periods of low or no traffic, or change the setting to Manual to prevent automatic scans entirely.