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Not getting emails from the Coram AI app
Not getting emails from the Coram AI app
A
Written by Ashesh Jain
Updated over a week ago

The Coram AI app sends various emails to users:

  1. Welcome email (when a user is added to the Coram AI dashboard)

  2. Password reset email (when a user attempts to reset their password)

  3. Alerts notification email (whenever an alert is triggered)

Sometimes, a user's email server firewall can block or mark spam emails coming from Coram AI. We send emails from the IP address 198.21.2.213; we suggest users whitelist this IP address.

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