Overview
The Coram web app offers multiple ways to download video clips for offline viewing, evidence collection, or archival purposes. Whether you’re reviewing alerts, searching through video timelines, investigating analytics-based events, or browsing through archived clips, you can quickly access and save the footage you need.
Note: Consider system performance limitations when attempting to download multiple large clips at once, as overloading can delay download availability.
Where You Can Download Videos
Alerts Feed
When reviewing triggered alerts, you can download associated video clips:
Go to the Alerts Feed page.
Find the alert that contains the footage you want to download.
Click the video clip thumbnail to open the video player.
Hover over the video to reveal the video player toolbar.
Click the Download icon (
).
To learn more, refer to Introduction to Alerts.
Timeline View
When examining footage on the Timeline view for a specific camera:
Open the Timeline view for a camera.
Use the timeline to locate the time segment you want to download.
Hover over the video feed to display the video player toolbar.
Click the Download icon (
).
To learn more, refer to Introduction to Timeline View.
Discover Page
When using the Discover page to search for clips:
Go to the Discover page.
Perform a search for the subject matter you want to find.
Locate the relevant result, then click the corresponding three-dots menu icon (
).Click Download.
Archive Page
When working with archived clips:
Navigate to the Archive page.
Select the archive you want to view.
In the right-hand column, click the thumbnail of the clip you wish to download.
Hover over the video to display the video player toolbar.
Click the download icon (
).
To learn more, refer to Archiving Videos.
AI Analytics - Person (Faces or Profiles)
When reviewing analytics related to identified faces or user-defined profiles:
Go to AI Analytics and select the Faces or Profiles tab.
Find the face or profile you are interested in, then click it.
On the face detection page, find the clip you want to download.
Click the corresponding three-dots menu icon (
).Click Download.
To learn more, refer to Persons of Interest and Face Recognition.
AI Analytics - License Plates
When working with license plate analytics:
Go to AI Analytics and select either All License Plates or License Plates of Interest.
Find the plate you want, then click it.
On the license plate detection page, locate the desired clip.
Click the corresponding three-dots menu icon (
).Click Download.
To learn more, refer to License Plate Recognition (LPR).
Insights - Reports with Video Clip Visualizations
When analyzing insights that include video clip links:
Go to Insights and open the relevant report.
Find the visualization containing the clip you want.
Click the corresponding three-dots menu icon (
).Click Download.
To learn more, refer to Introduction to Insights.
Shared Links (Email or SMS)
When you share a clip externally through an email address or phone number:
The recipient clicks the link in the email or message to open the video in their browser.
Underneath the video, the recipient clicks Download to save the file locally.
Tip: Wherever you have the option to download a clip, you also have the option to share it.
Limitations and Troubleshooting
Downloads normally start immediately, but the following actions can increase processing time and delay availability:
Downloading large numbers of video clips simultaneously
Downloading a very long video clip
Downloading a video clip with a timestamp overlay
Note: Adding a timestamp overlay is a resource-intensive process that requires transcoding (decoding and re-encoding) of the original video clip.
If you encounter delays, consider the following:
reducing the number of simultaneous downloads
break longer clips into shorter segments
remove the timestamp overlay
Summary
From timeline reviews and analytics searches, to archived collections and external shares, Coram offers numerous entry points for downloading video clips. By following the steps outlined above, you can easily save the clips you need for analysis, evidence, or offline reference. Just remember to pace your downloads to maintain optimal system responsiveness.