Device Notifications
Overview
To streamline the management of devices associated with your Coram AI account, you can receive notifications when any of your appliances or cameras are down.
Enabling Device Notifications
To enable device notifications:
Access the Coram AI web app and sign in to your account.
In the top-right corner of the page, click the dropdown arrow (
), then select Settings.In the Settings sub-menu, click Notifications.
Under the Get notified if appliances or cameras are down heading, enable the toggle switch.
You will now receive device notifications to the email address associated with your account.
Notification Groups
Overview
Notification groups allow you to send alert notifications to multiple recipients, as long as you have their email address or mobile telephone number. To learn more about alerts, refer to Alert Types.
Note: To create and manage notification groups, you need admin rights for your Coram AI account. For support, contact your system administrator.
Creating a New Notification Group
Before you begin, ensure you have either an email address or mobile telephone number for each member you want to add.
To create a new notification group:
Access the Coram AI web app and sign in to your account.
In the top-right corner of the page, click the dropdown arrow, then select Settings.
In the Settings sub-menu, click Notifications.
Scroll to the bottom of the list of notification groups, then click + Notification Group.
A new notification group appears at the bottom of the list.
For the first member of the new group, provide at least one of the following contact details:
Mobile telephone number
Email address
Add an optional name for the new member, then click Save.
To add another member to the group, click the plus (+) icon next to the previous member that you added. Provide the details as mentioned in step 5, then click Save.
To add more members, repeat step 7.
Changes that you make are saved automatically, and the new notification group is live.
Tip: You can create unlimited numbers of notification groups, with unlimited numbers of recipients.
Updating an Existing Notification Group
You can modify or delete existing notification groups, and add, edit, or delete members.
Warning: After you delete a notification group or member, you cannot recover it.
To update an existing notification group:
Access the Coram AI web app and sign in to your account.
In the top-right corner of the page, click the dropdown arrow, then select Settings.
In the Settings sub-menu, click Notifications.
From the list, locate the group you want to update, then do any of the following:
To rename or delete the group, click the options menu () icon next to the group name, then select the corresponding option.
To edit or delete a member, click the options menu () icon next to the member name, then select the corresponding option.
To add a new member to the group, click the plus (+) icon next to any of the members in the group. Provide at least one contact detail and add an optional name, then click Save.
Changes you make are saved automatically, and the updated notification group is live.