Find the right person or vehicle faster by narrowing results after your initial search.

Journey Paths now support an iterative refinement workflow. After running an initial journey search, you can select the most relevant matches from the results and click Search Again with Selected to re-run the search with those selections, significantly improving accuracy and reducing noise in complex, multi-camera environments.

This is especially valuable for busy sites where initial results may include similar-looking individuals or vehicles. Rather than starting over or manually filtering, you can guide the system toward the correct match in fewer steps, making cross-camera tracking faster and more reliable.

A cleaner, more capable layout for monitoring what matters.

We're rolling out a redesigned experience for Walls in the Coram web app. The updated design introduces drag-and-drop tile management, tile switching, and better grouping of controls for faster discoverability and easier access to the features that matter.

A new auto-layout feature automatically optimizes camera sizing to minimize black bars and letterboxing, so you see more of the feed and less black space.

You can also now archive all camera feeds within a Wall in a single action, preserving footage beyond your standard retention window for later review. This update is being rolled out progressively, with Kiosk Wall updates to follow shortly.

Step backward through footage for faster forensic review.

You can now watch video in reverse when viewing recorded clips, making it easier to trace events backward from a known moment. Whether you're tracking someone's path back to an entry point or reviewing the lead-up to an incident, reverse playback removes the need to repeatedly scrub forward and reposition. Reverse playback supports all forward playback speeds and is available across the Coram web app.

You can now temporarily pause individual alerts, and resume them when you're ready. This is ideal during planned maintenance, construction, or any scheduled activity that would otherwise generate noise. Paused alerts stop generating notifications until reactivated, keeping your feed focused on real events.

Alerts now include a simple feedback mechanism. You can mark an alert as useful or not useful directly from the alert view, on both web and mobile. This feedback is used to improve detection quality over time by informing how Coram's models are trained and refined.

Schools and organizations that don't use Clever can now import student and guardian data for EMS Reunification via CSV upload. This provides the same structured emergency accounting workflow, with automatic parent notifications and status tracking, without requiring a Clever integration.

A new speed test tool in Settings lets you measure connectivity between your network and Coram's servers. This helps teams quickly diagnose streaming or upload issues and verify that bandwidth meets recommended thresholds, without leaving the Coram interface. The speed test works reliably even behind strict firewalls and is available to all users with device access.

Face recognition accuracy has been further improved this month, building on the gains shipped in January. The result is even fewer false matches and more reliable identification, especially in challenging conditions.

The alert summary view has been refined for better readability, making it easier to scan and interpret alert context at a glance.

The Alerts feed and Access Control alerts pages now update in real time as new events arrive. Previously, new alerts required a page refresh to appear. Now, events surface within seconds, keeping the feed current during active monitoring without any manual intervention.