Overview
Alerts help you and your staff stay informed about specific activity captured by your cameras using Coram's powerful recognition model.
By alerting people in real time, you can help them act quickly to prevent or manage incidents before they escalate.
You can create highly customizable alerts to detect different types of activity on your camera feeds, and automatically send detailed notifications to a groups of recipients. This ensures alerts are accurate and relevant, and notifications are useful and targeted. Notifications also include a link to the relevant video, allowing recipients to access and review the footage quickly.
Tip: To find the Alerts page, access the Coram AI web app and sign in to your account. Then, from the main navigation menu, click Alerts.
Alert Types
You can use the Alerts feature to detect the following types of activity:
The presence of specific people or vehicles that you've identified using Coram's AI Analytics feature. For example:
Notifying goods-in staff about the arrival of a known delivery driver or vehicle to reduce processing times.
Alerting security staff about the presence of a flagged criminal or known intruder, to enhance security measures.
Notifying customer service staff about the arrival of regular or special customers to create bespoke experiences.
To learn more, refer to Creating a Person of Interest Alert and Creating a License Plate of Interest Alert.
The entry of people or vehicles into a no-entry zone during custom timeframes. Use cases include:
Detecting any people or vehicles entering hazardous areas or restricted industrial zones during specified hours to ensure compliance and safety.
Alerting school administrators if any person or vehicle enters restricted zones like playgrounds, parking areas, or staff-only zones, during after-school hours or holidays.
Alerting homeowners if any vehicle drives into private driveways or restricted zones, especially late at night.
To learn more, refer to Creating a Trespassing Alert.
The presence of unholstered or threatening firearms. Use cases include:
Alerting security at stadiums, malls, or airports when a long rifle, large firearm, or unholstered pistol or is detected, to initiate immediate safety protocols.
Providing early detection of potential threats at schools, enabling faster lockdowns and effective law enforcement response.
Assisting law enforcement agencies by detecting and notifying teams about visible firearms in high-risk areas.
To learn more, refer to Creating a Firearm Detection Alert.
The presence of people or vehicles that are idle for specified amounts of time, during custom timeframes. Use cases include:
Detecting individuals lingering suspiciously near high-value items or in unauthorised areas of a store.
Notifying facility managers about vehicles idling for extended periods in loading zones, fire lanes, or reserved parking spaces.
Notifying traffic management teams about vehicles idling in busy areas, potentially causing congestion, environmental harm, or reductions in efficiency.
To learn more, refer to Creating an Idle Detection Alert.
Alerts Feed
The Alerts Feed is a streamlined list that allows you to efficiently monitor and review all alert activity across your system.
The feed provides a comprehensive, sortable table where you can review the activity that triggered your alerts. Each row in the feed corresponds to one instance of activity that triggered an alert, and contains the following additional details:
Alert Name: The name of the alert that was triggered.
Alert Type: The category of the alert, such as Person of Interest or Do Not Enter.
Trigger Time: The exact time and date that the alert was activated.
Camera: The camera that captured the activity.
Location: Where the event occurred.
Event Clip: A video clip of the incident for quick review.
To help you find specific events quickly, you can easily filter alerts by type, location, or date. Additionally, the table supports sorting and searching by any column.