Which browsers does Coram AI dashboard supports?
For best performance we recommend Google Chrome or Microsoft Edge browsers. We don't recommend using Safari or Firefox browser.
What is the recommended internet speed for using Coram AI?
For the site where Coram AI is installed, we recommend at least 15 Mbps uplink and downlink for good video streaming.
When watching live video on a browser, we recommend a 15 Mbps downlink for a smooth experience.
Camera Showing Fluctuating Black Lines
This issue can occur when the camera is pointed directly at a light source, such as a bulb, leading to a pattern of black lines fluctuating across the camera’s view. This effect is often due to interference between the camera's frame rate and the frequency of the light source, particularly with LED or fluorescent lighting, which can cause a flickering effect in recordings.
To resolve this issue:
Log into the camera using its IP address from your web browser
Switch the camera exposure mode to manual.
Set the shutter speed to 1/120 to better synchronize with the light’s frequency, reducing or eliminating the black line effect.
This adjustment should help stabilize the image, removing the fluctuating lines and improving the overall video quality.
