Overview
Coram supports any pan-tilt-zoom (PTZ) camera that complies with ONVIF standards, and provides native pan, tilt, and zoom controls in the Coram web app.
Coram uses the ONVIF protocol to automatically detect if a camera has PTZ capabilities.
Tip: To learn more about Timeline view, refer to Introduction to Timeline View.
Accessing PTZ Controls
When a PTZ camera is recognised, interactive controls automatically become available from the camera's Timeline view.
Tip: There are three ways to access the Timeline view for a camera:
From the Cameras tab on the Devices page
From the Live View page
From the Personal Wall page
In each case, find the camera you want to access and click the corresponding image thumbnail. The Timeline view loads, and the live feed is shown by default.
To access PTZ controls, ensure that the camera is set to live mode. Below the video feed, check that the feed status indicator is grey and reads Live. If the status indicator is green and reads Go Live, click it:
To open PTZ controls, next to the video feed, click the PTZ (
) icon. The pan and tilt arrows and zoom buttons appear:
Click the plus (+) icon to zoom in on the center of the frame, and then click the pan and tilt arrows to move the center of the frame.
PTZ auto-tracking for Coram-Branded Cameras
Coram-branded PTZ cameras come with an auto-tracking feature that follows moving people and vehicles until they exit the camera's field of view. Once tracking is complete, the camera returns to its home position. PTZ auto-tracking for Coram AI cameras can be enabled in the camera settings.
Troubleshooting: PTZ controls are not available for a PTZ camera
When this occurs, it usually means we cannot automatically detect the ONVIF profile for the camera, so we revert to the default RTSP video streaming profile. You can confirm this by going to the camera settings and checking if the ONVIF icon, located next to the RTSP URL, is highlighted in green. If the ONVIF icon is not highlighted, PTZ controls will not be available.
